Testimonials

Testimonials

We think that Cybake is the best bakery management software on the market. But why listen to us? Here’s what bakers say about using our system.

I would definitely recommend Cybake to anyone who’s looking to grow their bakery. For us, it’s really helped us save time and focus our energies toward products we make the most profit on, basically what we’re the most efficient with, especially with the costing aspect.

Niko Ambeliotis, Mediterra Bakery, Philadelphia, USA

We cut waste in half. That’s over a hundred thousand dollars in savings.

Photo of Sandy’s Donuts’ Jeff Ostlund, Joan Wilson and Kent Flagtwet

Jeff Ostlund, Sandy’s Donuts, Fargo, North Dakota, USA

Honestly, on a personal level, it was just life-changing the amount of stress Cybake saved me. I had to work on production eight hours a day, plus work eight hours a day. That’s a 16-hour day. There was no way to live, it was very frustrating.

Stephanie Blankenship, Importico Bakery, Florida, USA

Cybake is a lot easier to use because it is web-based. You can be anywhere. I can go on in the morning, check into Cybake, look at the output reports, see the EDI orders coming in overnight, see what the order is for Tesco tomorrow. And I can see it before I leave the house, on the tablet.

Brian McErlain, Berties Bakery, County Antrim, Northern Ireland

I would definitely recommend Cybake to other bakeries. It’s had a huge impact on us. I think if bakeries are growing, and they want to know costs of products at the flick of a button, invoicing and daily scheduling – it’s been excellent for us, and I would definitely recommend it to anybody.

Gail Lawler, Big River Bakery, Newcastle upon Tyne, England

With Cybake, we can get a better understanding of the sales, where they go, what they were and what products are sold. It’s easier to analyse our business now.

Cristiano Sudiro, The Artisan Bakery, London, England

Cybake is a software system that is designed for, and dedicated to, bakeries. We could not find other software solutions that were built for our particular problem set. We wholeheartedly recommended Cybake for commercial bakeries.

Ben Ellis, 460 Bread, Idaho, USA

Since changing systems to Cybake, we have been very pleased with how easy it is to navigate and how quick it is to access orders and make amendments. Cybake is uncomplicated in its design, and the reporting is great. We are very pleased we made the switch.

Dymphna O’Brien, Bretzel Bakery, Dublin, Ireland

I think the big ticket is control. Control for our production team and admin – it’s easier to access the information that we’ve got.

Bryan Seears, Palmerston Bakery, Northern Territory, Australia

Just wanted to give you an update on how we are getting on with Cybake. We are loving it, so easy to use. Great to be able to have different users being able to only access certain things and the shops really like having the tablets.

Julia Long, Truffles Bakery, West Sussex, England

The key benefit is control. With Cybake, our store managers can change product orders, record waste and deliveries. This is sent to our bakery electronically, reducing manual processing and improving accuracy.

Graeme Mackie, S M Bayne & Co, Fife, Scotland

We really like the customer portal for showing the pictures and the items. The customer can control their own standing order or just change the order for the day.

Genova Bakery uses Cybake software

Tim Canevari, Genova Bakery, California, USA

Our customers now place their own orders and so it’s fantastic because we don’t have to do anything. They just do it online. If there’s a mistake, they made it and they’re not mad at us.

The team at Camino Bakery

Cary Clifford, Camino Bakery, North Carolina, USA

We use the invoicing module to export those invoices to our Xero account, which is amazing. It saves so much time. I’ve only managed to get it sorted out last month or two and it’s saved us about £400 in admin each month. It’s huge.

Matt Fountain, Freedom Bakery, Glasgow, Scotland

Where it’s saved us time and money is in our office. The main function of Cybake for us is all based around our wholesale operation. So, obviously, having the front-end online ordering portal means our customers can now place their own orders – we use that quite strongly.

Paul Giddings, The Bread Social, New South Wales, Australia

It takes a headache out of thinking, ‘What am I going to have to make the next day?’. It gives you peace of mind, as well, because it’s doing a stock control. So, basically, is anything being wasted? Is anything go missing? Has the delivery has been accepted?

Richard Béres, Béres Pork Sandwich Shops, Sheffield, England

When we had a look at what Cybake could offer, I realised that, actually, they had thought of everything. Everything that I needed, even just some tiny things that may seem small, were inbuilt within the software, which takes a lot of hassle and headaches away.

Jo Atherley, G. Atherly & Sons, Nottinghamshire, England

Cybake has given me control of my business and it’s given me the confidence to be able to grow my business because I know it’s under control. It’s very, very informative, it’s good to work with and your people are very good to work with as well.

Trevor Davidson, Davidson of Darras Hall, Newcastle upon Tyne, England

There’s so much functionality and capability within Cybake that we can be using to our advantage; route planning, customer ordering, planning ahead; so I think it does makes things possible within the business, because it’s a very complicated business, bakery, it’s really complex. It’s made us understand that we can fulfill our potential.

Nicky Taylor, Cavan Bakery, Surrey, England

When we started Sprinkles, I always told my dad: ‘We’re going to get to the point where we’re going to make decisions based off of a dashboard, or based off data, and we’re getting there now.

Gary VanderStelt, Sprinkles Donut Shop, Michigan, USA

With the ability to combine production and orders, Cybake was able to streamline things so that it takes half the time as it used to with our old system. I would really recommend Cybake because of the support I received anytime I needed anything. I’m very happy we switched over.

Claire Meneely, Dozen Bakery, Tennessee, USA

Cybake takes you to a more sophisticated level of running your business. It got us to that next level to make it easier to manage everything in one place. It simply pays for itself.

Beth Dible, Quality Bakers of Tennessee, Tennessee, USA

Cybake is a reliable, efficient and effective way to produce your production figures. Cybake is designed specifically for the bakery industry and the idiosyncrasies of the bakery business. Also important to us is integration with our shops, with the streamlining of stock and wastage.

Edward Chatwin, Chatwins Bakery, Cheshire, England

I absolutely love your program. It’s just brilliant, it really is. It’s 100% better than what we used to use. The invoicing, the delivery notes and everything is just so much more professional.

Lisa Baker, Taylors Bakery, County Durham, England

We use Cybake for placing customer orders and generating reports for all areas concerning production and management and it's going great! We would definitely recommend Cybake to other bakers.

Daisy Terry, The Dusty Knuckle, London, England

I guess what Cybake does is really help us to deliver great customer service – it doesn’t make the bread for us but it does a lot of the other things.

Tom Herbert, Hobbs House Bakery, Bristol, England

For us, the good things about Cybake are that it’s kind of preprogrammed by someone else to know what a bakery needs it to do, as opposed to having to make your own spreadsheets.

Alison Wright, Fitzbillies Artisan Bakery and Tearooms, Cambridge, England

The best thing about Cybake is that once you get a grip of it, it’s intuitive. And once you have a grasp of it, you can adapt it to your own needs.

Kev Tinkler, Geordie Bakers, Newcastle upon Tyne, England

I would recommend Cybake to minimize admin costs so much. It looks good to the customer, it works perfectly. I found the set-up process to be quite easy. It didn’t take too much time, there’s was a lot of information that has been put into the system.

Peter Bass, Pane Fresco, Nebraska, USA

It’s been super-helpful to have those reports generated automatically. Literally, every day we were generating them manually. There was always a mistake somewhere. We would always short something or bake too much of something because we did the maths wrong. It’s a lot to do manually when you’ve got 60 customers, so Cybake has been awesome for our wholesale side of things.

Crust Vegan Bakery, Pennsylvania, USA

It’s been revolutionary. If you are using spreadsheets, then Cybake is a major step up. It gives you a lot more flexibility with your repeats and your ability to alter permanents and temporaries and things like that. The order entry stuff is almost idiot-proof.

Lara Oddie, WH Oddie, Lancashire, England

Cybake is so simple and easy to navigate. It’s easy to mine our data to look at trends and the history of products and prices. Cybake is able to give us costing data very quickly so we can look at our gross margin and our cost price, so we’re really pleased with it.

Peter Gault, Gadsbys Bakery, Nottinghamshire, England

Cybake is comprehensive. Everything’s all in one place for my job. It is also easy to learn. I’ve trained three people in just one day that can now use it while I’m not here. You don’t need to be completely IT-savvy to be able to use a system like this because most of it is self- explanatory and the support is absolutely fantastic.

Susan Ward, Barbakan Delicatessen, Manchester, England

Company profile

We started creating ERP-class software solutions for the baking industry in 1998.

Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery, and for our expertise in cutting-edge systems and technology.

Now, bakers of all types and sizes rely on Cybake® bakery software to control their businesses, cut admin, improve efficiency and increase sales.