Cybake ISB gives management and head office a number of KPI report screens that monitor the progress of their in-store bakeries.
For example, this is Cybake ISB’s Production Compliance screen. There is little point in having a plan unless in-store bakery colleagues comply with it. Yet remarkably few retailers have any means of monitoring compliance at all.
Not only is Cybake ISB built for buy-in from staff in the stores, management can monitor progress at all times.
Another important aspect of getting freshness and availability right is making sure that colleagues capture the right information about each of their in-store bakeries.
Cybake ISB shows you how each is progressing toward 100% accurate data capture, making the system more efficient and, again, ensuring compliance.
The key benefit is control. With Cybake, our store managers can change product orders, record waste and deliveries. This is sent to our bakery electronically, reducing manual processing and improving accuracy.
There’s so much functionality and capability within Cybake that we can be using to our advantage; route planning, customer ordering, planning ahead; so I think it does makes things possible within the business, because it’s a very complicated business, bakery, it’s really complex. It’s made us understand that we can fulfill our potential.
It helps us understand the business in general; what products the customers are ordering and what products sell more than others. It’s good to have as much information about your customers and your products in the same place in order to link all that information together. With Cybake, we can get a better understanding of the sales, where they go, what they were and what products are sold. It’s easier to analyse our business now.
Cybake is comprehensive. Everything’s all in one place for my job. It is also easy to learn. I’ve trained three people in just one day that can now use it while I’m not here. You don’t need to be completely IT-savvy to be able to use a system like this because most of it is self- explanatory and the support is absolutely fantastic.
We started creating ERP-class software solutions for the baking industry in 1998.
Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery, and for our expertise in cutting-edge systems and technology.
Now, bakers of all types and sizes rely on Cybake® bakery software to control their businesses, cut admin, improve efficiency and increase sales.