Not getting the support you need?
October 15, 2018
Cybake users very often cite our support as one of the best things about using our software to run their bakeries. We’re based in York, UK, and, unlike other providers, our help desk is open during UK office hours.
Our support team is made up of long-serving experts who understand that every bakery is different and are dedicated to helping our customers get the most out of Cybake.
We are not in the business of taking your monthly subscription and then just leaving you to it. Support, training and migration from old systems come as part of our cloud-based Cybake 4 package.
Cybake has helped bakers to streamline operations and maximize profits for 20 years. In an age of faceless ‘one size fits all’ apps, we think it’s nice to know that there’s friendly, knowledgeable advice available at the end of a phone line.
But don’t just take our word for it. Susan Ward of Barbakan Delicatessen in Manchester, UK, says: “You don’t need to be completely IT-savvy to be able to use a system like this because most of it is self-explanatory and the support is absolutely fantastic.”
If your old system is letting you down, how about talking to us? Cybake 4 is cloud-based, there’s no need to maintain your own hardware and you’ll be supported by a team that will always go that extra mile.
Categories:
Blog
Tags:
bakery management software
bakery software
Barbakan Delicatessen
Cybake support
software support
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Jane Tyler is the managing director of Cybake and was the bakery software’s original creator. She is a regular speaker at food and technology conferences and is also known for championing the cause of food waste reduction.
