What do Scotland’s bakers say about Cybake?
It’s time for one of the food industry calendar’s most enjoyable fixtures: the Scottish Bakers annual conference and Scottish Baker of the Year awards.
If you’ve never been, we thoroughly recommend it. The combined shows are perfect examples of the vibrancy of Scotland’s food and drink industry. So much so, that the Scottish Bakers organisation has won awards of its own from the UK Association Network for the event.
The Scottish Baker of the Year awards generate a buzz at a national level and we are delighted to sponsor this year’s Manufacturer of the Year category. Scottish Bakers introduced the award last year (which we also sponsored) to give bakers an opportunity to vote for their own favourite supplier.
Food manufacturing in Scotland is currently growing at twice the UK average. Backed by a determined national government, the food and drink sector aims to double its turnover to £30 billion by 2030.
Scotland is our fastest-growing market too. But why? What do Scottish users like about Cybake?
Quizzed about their benefits, Inverness-based Scotbake’s Sheila Delgatty highlights the all-in-one nature of Cybake solutions.
“With Cybake, you’ve got your allergens, you’ve got your recipes, you’ve got your costings, you’ve got everything in the one place,” she says.
“We also use it for order processing, stock control and reports on things like best-selling products.”
As we pride ourselves on a smooth transition process whenever we replace old applications, it’s good to hear our users’ verdicts.
Lewis Maclean of Moray’s Maclean’s Highland Bakery says: “The support Cybake have given us through the migration from our old system has been excellent.”
Similarly, Ben Mine of Fife-based Fisher and Donaldson says: “The move to Cybake and Infood was really easy. We have just started using Instore to calculate how many products should go into each store based on previous sales data. These orders are proving more accurate than our manual ordering process.”
Ease of use and helpful support are often cited when talking to Cybake users about the system’s advantages.
Janette Smith of Huntly-based J&I Smith Bakers says: “Anyone we’ve taken on the office has found Cybake quite easy to pick up. The software is easy to use and the Cybake team listens to what we want. They’ve certainly accommodated ourselves for anything that we need and that’s maybe different from just your standard everyday program.”
Graeme Mackie of major retail chain Bayne’s the Family Bakers sums up another common theme when he states: “The key benefit is control.”
Explaining how the Lochore-based firm uses Cybake in over 50 outlets, he says: “With Cybake, our store managers can change product orders, record waste and deliveries. This is sent to our bakery electronically, reducing manual processing and improving accuracy.”
If you feel let down by tired old systems and you’re at the Scottish Bakers’ show, why not drop by our stand for a chat? Whether you are retail or wholesale, large or small, we’ll understand your goals and how to achieve them. What’s more, we are offering a free day’s training as part of any new Cybake package sold at the event.
Good luck to all the finalists in the Scottish Baker of the Year awards.
Jane Tyler is the managing director of Cybake and was the bakery software’s original creator. She is a regular speaker at food and technology conferences and is also known for championing the cause of food waste reduction.
