With Cybake bakery software, each wholesale customer sees their own customized product list which tells them what items they have on standing order, what they have ordered before, when they ordered it and more.
Customers get a simpler, clearer way of interacting with your bakery. Staff costs, phone bills and hours spent rectifying errors are all reduced. Orders are more accurate, meaning less waste and they go straight into your production reports, so there’s no rekeying of data.
Customer satisfaction is increased, leading to better sales. New accounts are attracted by the convenience of ordering online and Cybake bakery software makes it easier to push messages about promotions or seasonal items to your clients.
I guess what Cybake does is really help us to deliver great customer service – it doesn’t make the bread for us but it does a lot of the other things.
Cybake is so simple and easy to navigate. It’s easy to mine our data to look at trends and the history of products and prices. Cybake is able to give us costing data very quickly so we can look at our gross margin and our cost price, so we’re really pleased with it.
The key benefit is control. With Cybake, our store managers can change product orders, record waste and deliveries. This is sent to our bakery electronically, reducing manual processing and improving accuracy.
When we had a look at what Cybake could offer, I realised that, actually, they had thought of everything. Everything that I needed, even just some tiny things that may seem small, were inbuilt within the software, which takes a lot of hassle and headaches away.
Cybake® bakery software is brought to you by RedBlack Software. We started creating ERP-class solutions for the baking industry in 1998.
Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery, and for our expertise in cutting-edge systems and technology.
Now, bakers of all types and sizes rely on Cybake to control their businesses, cut admin, improve efficiency and increase sales.