FAQs

Cybake is an ERP-type bakery management software solution used by wholesale and retail bakeries of all types and sizes to control, automate, and analyse their business operations in order to improve efficiency and increase sales.

Cybake manages production planning, order processing, recipe costing, traceability, delivery routing, invoicing, retail outlets, reporting and more in one integrated platform. Unlike generic ERP systems, Cybake is purpose-built for bakeries, meaning it understands things like standing orders, batch baking, yield calculations, allergen tracking, and multi-drop deliveries.

Cybake automates the administrative tasks involved in commercial baking, replacing labour-intensive, repetitive, and error-prone jobs and calculations with better, more accurate results. Plus, it provides clear reporting and analysis, including over fifty business intelligence reports.

Cybake manages production, retail operations, and wholesale operations with the following modules:

• Bakery production: food information (allergens, nutrition etc); lot tracking and traceability; management reports; production reports; picking lists; pricing; recipe management & costing; waste control; and purchasing.
• Wholesale bakery operations: customer online ordering, automated invoicing; automated standing orders; delivery route optimization; driver deliveries; weekly orders; returns monitoring; basket tracking ; and business intelligence and analytics
• Retail bakery operations: sales-based shop ordering; waste control; store stock reconciliation; in-store production planning; and retail business intelligence.

Cybake ISB is an in-store food production planning and forecasting system used by supermarkets, convenience stores, retail bakery chains, and forecourt operators to ensure the freshness and availability of food made in their stores.

Cybake ISB can be used as a standalone solution or in conjunction with modules from Cybake’s wider solution stack for retailers.

Using forecasts and real-time sales data, Cybake ISB plans the optimal production of in-store bakery and prepared food sections, telling store colleagues what to bake or make at the right times.

At the same time, Cybake ISB shows head office exactly how multi-wave production is progressing across all stores, with key KPIs and clear, accurate figures.

Food sections that use Cybake ISB’s multi-wave production plans increase like-for-like sales by over 10% and cut in-store food production waste by at least 15%.

Cybake ISB automates the five keys areas of in-store food production: production planning; allergens and nutrition; prep methods; business intelligence; inventory ording; and compliance.

Yes. Cybake is delivered by Microsoft’s Azure cloud framework. Always on, mobile, fast, and secure.

The first step is to contact us for a chat and a demo. Whatever the size or scope of your bakery, you can be confident that we will understand your business and will be able to meet its needs. We offer a hassle-free set-up, smooth migration from old systems, and reliable and friendly support.

Cybake is subscription-based. Your monthly subscription charge depends on which parts of Cybake your business uses. After an initial set-up fee, our software comes as a core package with additional modules, so you only ever pay for what you need.

Prices are not based per transaction or per user. Cybake subscribers can add logins for new users, delete logins for staff who have left, and restrict who sees what on their system, whenever they want for no extra charge. Support is part of the package for free.

We do not publish a guide to Cybake’s prices as every business we serve is different and has its own unique needs. The best way to get a quote is to contact us.

Cybake is used by over 475 companies and is installed in more than 3,500 retail stores.

In 2025, Cybake generated more than two million invoices, issued over four million delivery notes, and processed in excess of half a billion dollars’ worth of wholesale orders for our customers.

We have worked in close collaboration with our customers in the baking industry for over 28 years and, unlike most of our competitors, we develop all our software in-house rather than outsourcing to external non-bakery-specialist programmers. A large number of colleagues at Cybake have a background in commercial baking or allied food sectors. Many used Cybake themselves in their former roles.

Unlike some competitors’ offerings, Cybake is not based on someone else’s repurposed generic ERP platform. Cybake is built to serve the specific needs of commercial bakeries which is why it understands areas such as:

• Native standing order management
• Automated bake sheets
• Ingredient yield calculations
• Allergen and nutritional tracking
• Route planning for bakery deliveries
• Audit-ready traceability.

Because Cybake is 100% bakery-focused, implementation is faster and more aligned with real bakery workflows.

Cybake is generally available in the UK, Ireland, the USA, Australia, New Zealand, and Canada, with more limited availability in other countries. Contact us for further details.

Cybake directly integrates with around 40 applications that are also used by our customers.

POS & Retail Systems – Connect store sales, waste and stock activity directly into Cybake with Madic, Square POS, Toast POS, MobiPOS, OrderMate POS, Quadranet, C2EPOS, and Vita Mojo.

Ecommerce & Online Ordering – Import online orders and keep products and fulfilment processes in sync with Shopify or Wix.

Wholesale Ordering– Receive customer and wholesale orders automatically, reducing manual order entry, with Cypad or Rekki.

EDI & Retail Trading Networks – Exchange orders, invoices, credits and delivery documents with retailers, wholesalers and trading partners with TrueCommerce, GXS Freeway, AF Blakemore, and Henderson Wholesale.

Accounts & Finance – Synchronise customers, invoices, credits and financial data with the Business Central, QuickBooks, Sage, Xero, and  Xledger accounting platforms.

Warehouse, Picking & Distribution – Support warehouse operations, picking, goods-in, dispatch and order fulfilment processes with Made4Net, PC Data, Stevens, and Toolbox.

Logistics & Delivery Management – Plan routes, manage deliveries and integrate with fleet and proof-of-delivery systems in conjunction with Stream, Descartes, MaxOptra, or Microlise.

Production & Inventory Management – Synchronise production, recipes, traceability and inventory data between SG Systems, Saffron, and CSSMsystems.

Forecasting & Analytics – Share sales, product and customer data with forecasting, reporting and operational management platform CrunchTime.

Labelling & Nutritional Information – Provide nutritional, ingredient and allergen data through Cybake’s nutritional information API for label generation and compliance with Dill, BarTender, SATO, or NiceLabel.

Standard Cybake integrations – Exchange business data using APIs, CSV, Excel, XML, SFTP and email. Typical integrations include orders, sales, products, recipes, supplier ingredients, deliveries, invoices, purchase orders and stock takes.