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Independent Cybake Partner group launches and welcomes artisan bakery advisor Raph Lennon

June 9, 2021

Today, we announce the creation of a new group of baking sector experts called Independent Cybake Partners.

Each one of these carefully selected companies is licensed to use Cybake bakery software in their roles as consultants to commercial bakeries.

Birmingham, UK-based food industry procurement specialist Parallel Purchasing, whose strategic alliance with Cybake was announced in February earlier this year*, has been designated as our first Independent Cybake Partner.

Our second Independent Cybake Partner, which we are also announcing today, is East London-based artisan bakery and food consultant Raph Lennon.

Originally from Brittany, France, Raph worked in food service and artisan bakeries as a technical, production and operations manager for over 20 years across fresh, chilled, and frozen products, before setting up his own successful consultancy in 2018.

Raph, a Fellow of the Institute of Science and Technology, advises bakeries on areas like HACCP (hazard analysis and critical control point), food safety, allergen management and labeling. He also supports new and existing bakeries in their design, choice of machinery and overall production and operations organisation.

Natasha’s Law

As a longstanding Cybake software user himself in a number of roles, Raph has also had recent input into the further development of Cybake’s technical module which automates food safety information and labeling.

Raph says: “As we approach its October deadline, I am getting more requests, with more urgency, from artisan bakers that need to comply with Natasha’s Law. Compliance is one of the areas where I will be doing a fair amount of work over the next few months, so I look forward to working on these projects as an official Independent Cybake Partner. It’s nice to formalize our work together in this way.”

The Independent Cybake Partners Initiative is being coordinated by Rachel Hindle, Cybake’s business developer for the UK and Europe.

Rachel Hindle says: “It’s lovely to announce the formation of the Independent Cybake Partners network today, and to welcome Raph on board.

“The idea behind our ICPs is to help two sets of commercial bakers. The first is the many bakeries in the UK and Ireland that use Cybake. Our partners are there to give them totally independent, value-added guidance on how to get the most out our software in terms of cost and time saving, efficiency, analytics and so on. The second is those who don’t use Cybake bakery software, but are considering the cloud, and require advice on how to make this move improve their business processes.”

Cybake will make further announcements about additions to our roster of Independent Cybake Partners in the coming weeks.

* See: Cybake forms alliance with Parallel Purchasing to reduce bakers’ costs, Feb 23, 2021

Categories: Blog
Tags: bakery experts consultants Independent Cybake Partners Matthew Armitage Parallel Purchasing Raph Lennon
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Company profile

We started creating ERP-class software solutions for the baking industry in 1998.

Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery, and for our expertise in cutting-edge systems and technology.

Now, bakers of all types and sizes rely on Cybake® bakery software to control their businesses, cut admin, improve efficiency and increase sales.