Five reasons why bakeries rely on Cybake’s driver delivery app
For many wholesale bakeries, deliveries still rely on paper. Drivers leave with printed delivery notes, write down any changes throughout the day and return to the bakery with paperwork for the office to process.
Inevitably, this leads to missing paperwork, handwritten notes that are difficult to read, and delays in updating deliveries and payments. That’s why we developed Cybake’s popular driver delivery app. It works with your Cybake system to give drivers everything they need on a mobile/cell phone or tablet while keeping the office updated in real time.
Here are five reasons why our users have ditched the paperwork and now rely on Cybake’s driver delivery app instead:
1. Delivery routes
Cybake’s driver delivery app helps drivers complete their deliveries in the most efficient order, reducing unnecessary mileage and saving both time and fuel. Each stop can be opened directly in Google Maps, making it easy to navigate from one customer to the next. Drivers can also view delivery instructions before they arrive, helping every delivery run as smoothly as possible.
2. Delivery updates
Orders don’t always go exactly to plan. Products may be added, removed or delivered in different quantities. Instead of writing changes on paper, drivers simply update the delivery in the app. The office can see those changes immediately, keeping delivery information accurate. Drivers can deal with adjustments, standing orders and queries on the spot, so head office spends far less time dealing with misunderstandings or chasing them up.
3. Digital proof of delivery
The driver delivery app gives you a complete record of every delivery. Drivers can collect a digital signature, upload up to six photos as proof of delivery, and add delivery notes, all from the app. Whether it’s confirming a successful delivery or checking a customer query later on, everything is stored against the order and easy to access.
4. Basket tracking
Bread baskets are expensive, so keeping track of them is important. The app allows drivers to record how many baskets are delivered and collected at each stop, giving the office an up-to-date record without relying on paper. This helps reduce lost baskets, improves accountability and makes it much easier to see where your baskets are.
5. Payment records
As well as automatically adjusting invoices for customers, Cybake also enables drivers to make drop-offs on a cash-on-delivery basis. Whether a customer pays by cash or card, Cybake’s driver delivery app records the payment against the correct delivery. Cash can be allocated to the right order straight away, making it much easier to reconcile payments when drivers return to the bakery. If the delivery changes, the payment value is updated too, helping keep your records accurate.
If you are already using Cybake, the driver delivery app is an easy and low-cost module to add to your existing system. It connects directly with your delivery operation, helping drivers, transport teams and office staff work from the same up-to-date information. With everything managed digitally from any device, you can spend less time on paperwork and more time focusing on your customers.
If you’d like to see how the driver delivery app can fit into your Cybake system, drop us a line at info@cybake.com, or request a call on our website. We can get you started in no time!
Catherine Thomas is the digital marketing executive at Cybake.
