Here's what bakers say about our customer success and implementation team - Cybake

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Here’s what bakers say about our customer success and implementation team

November 20, 2025

In our latest video, five American bakers explain how easy we make it to adopt and use our software.

At Cybake, our implementation and customer success teams are here to make sure everything runs smoothly for you. From setup and onboarding to everyday support, we work closely with each bakery to make sure Cybake fits your way of working.

Many of our team members have real bakery experience, so we understand the pressures and challenges you face.

Our support doesn’t stop once you’re up and running, we’re here whenever you need us. Whether it’s answering a quick question, helping you troubleshoot an issue, or guiding you through a new feature, our team is always just a call or email away. We aim to respond quickly and find the right fix the first time, so you can stay focused on running your bakery.

So, whether you are already a Cybake user and you would like to activate a new feature, or you are completely new to bakery ERP software, get in touch and we can have you set up as smoothly and quickly as possible.

Categories: Blog
Tags: customer service Customer Success implementation onboarding training
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Catherine Thomas is the digital marketing executive at Cybake.

Company profile

We started creating ERP-class software solutions for the baking industry in 1998.

Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery, and for our expertise in cutting-edge systems and technology.

Now, bakers of all types and sizes rely on Cybake® bakery software to control their businesses, cut admin, improve efficiency and increase sales.